Life Advisor Consultant - Mental Health Ulliance - 3.2 Troy, MI Job Details Full-time From $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Interpersonal skills Customer service Client assessment in social work Bachelor's degree Psychology Organizational skills Productivity software Full Job Description What a dynamic and exciting time to be in the Behavioral Health profession. Our society and employers are recognizing more than ever the critical need to support people with behavioral health and work/life challenges. As a result, Ulliance is experiencing rapid growth and is in search of top-notch professionals to join our team of highly engaged staff. We are passionate about helping people and providing exceptional service that makes a difference. Do you have the right stuff; positive energy, highly engaged, have an abundance of intellectual-emotional intelligence, intrinsically cares and are committed to going above and beyond when no one is looking? For over 30 years, Ulliance, an international behavioral health and human resources service company headquartered in Troy Michigan, has been the leading provider of: Employee Assistance, Wellness, Training, Organizational-Leadership Development, Career Transition Services, Professional Health Monitoring and Crisis Management across the globe serving nearly one million people.

GENERAL SUMMARY

As the first point of contact with Ulliance, Life Advisor Consultants provide exceptional customer service and assistance to those experiencing difficult life situations. The Life Advisor Consultant provides an intake assessment to determine the level of care required. This is an excellent position for recent graduates or retirees from social work, psychology, and counselor disciplines.

DUTIES AND RESPONSIBILITIES

Complete initial screening and/or assessments to begin intake process Document accurately all case information and contacts with clients and treatment providers Provide community resources/referrals related to substance abuse, childcare, financial aid, legal aid, etc.

Manage scheduling for internal therapists:

initial appointments, cancellations and rescheduled appointments Complete outreach calls to individuals required by service contracts Link, monitor, and coordinate services through the provider network Process provider service activity including claim rejections and appeals Complete authorization for mental health/substance abuse referrals for specified companies Monitor affiliate provider cases for accurate paperwork, additional sessions, and billing issues Comply with all HIPAA regulations, guidelines and rules Perform other duties as assigned or directed

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS AND ABILITIES

Required minimum qualifications Bachelor's degree in a behavioral science field (social work, psychology, counseling or other applicable field) Ability to assess behavioral health issues Ability to cope with difficult and/or urgent situations requiring immediate decisions Strong organizational skills and ability to work on multiple tasks Effective interpersonal skills and ability to work as a team player Effective oral and written communications skills Knowledge of Microsoft Office Products Preferred qualifications Previous EAP experience Experience utilizing electronic healthcare records systems Applicants must be legally authorized to work in the United States. If selected for employment, candidates will be required to provide acceptable documentation verifying identity and work authorization in accordance with federal law. We participate in E-Verify, the federal program that confirms employment eligibility to work in the United States. All new hires will be required to complete Form I-9 and may be verified through the E-Verify system after hire.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to

Commute:

Troy, MI 48084 (Required) Ability to

Relocate:

Troy, MI 48084: Relocate before starting work (Required)

Work Location:

Hybrid remote in Troy, MI 48084