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Heritage Manor of Mandeville

Ward Clerk/Receptionist/CNA

Career Insights for Nursing Assistant

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What they do

A Nursing Assistant provides hospital and nursing home patients with basic care and assists them with daily activities. Helps patients with dressing, washing, and feeding. May perform basic medical care under the direction of a nurse or other medical professional. These roles typically require completion of a regional agency-approved training program in order to obtain a certification before practicing.

$33,455 / year median in Louisiana

+6% projected growth

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Job Description

Job Overview We are seeking a dedicated and organized 6a-2p Ward Clerk to join our healthcare team for our
BRAND NEW FACILITY.
The Ward Clerk plays a vital role in ensuring the smooth operation of the ward by providing administrative support and facilitating communication between patients, staff, and medical professionals. This position requires a keen attention to detail, excellent customer service skills, and a solid understanding of medical terminology and office management practices. Responsibilities Manage patient admissions and discharges, ensuring accurate documentation. Maintain and organize medical records, ensuring compliance with privacy regulations. Assist in scheduling appointments and coordinating patient care activities. Perform insurance verification and manage billing inquiries. Provide exceptional customer service to patients, families, and healthcare staff. Utilize medical office management software, such as Athenahealth, for efficient operations. Support the nursing staff with administrative tasks as needed. Communicate effectively with various departments to facilitate patient care. Requirements Previous experience in office management or medical office management is preferred. Familiarity with medical terminology and medical records management. Strong customer service skills with the ability to handle sensitive situations professionally. Proficiency in administrative tasks including data entry and document management. Knowledge of medical coding is a plus but not required. Ability to work collaboratively within a team-oriented environment. Excellent organizational skills with attention to detail. Proficient in using computer systems and office software. Work schedule is 2pm-10pm Join our team as a Ward Clerk and contribute to providing high-quality care in a supportive environment. Your organizational skills and commitment to patient service will make a significant impact on our healthcare delivery.
Job Type:
Full-time Work Location:
In person