Join an organization where leadership, compassion, and excellence truly matter. We're seeking a Director of Residential Services who is passionate about creating a safe, supportive, and vibrant living environment for our residents. St. Joseph Village not only cares for their residents, but also the employees.

Working hours:

8-5 Monday

• Friday and MOD Saturday

MINIMUM QUALIFICATIONS

Minimum bachelor's degree in healthcare or related field preferred Assisted Living Certification preferred Valid Texas Driver's License Minimum 2 years experience in senior housing industry Minimum 2 years experience demonstrated supervisory and managerial skills Compassion and understanding of the progressive nature of Alzheimer's dementia Leadership ability and excellent communication skills Knowledge of housing regulations Ability to organize work flow , respond to emergencies and note detail Ability to maintain a positive, stable disposition in performing work in association with staff and residents Ability to maintain a high level of performance in an environment of frequent demands and changes Excellent verbal and written communication skills Ability to perform Essential Duties as outlined below Genuine caring for and interest in the care of mature adults and handicapped people Ability to perform work tasks within the Physical Demand Requirements as outlined below Ability to comply with the Resident Bill of Rights and the Employee Responsibilities Ability to comply with organizational and departmental safety policies and procedures

WORK ENVIRONMENT

CCRC, primarily indoor with occasional off site emergency responses

WORK PACE

Self-paced, requiring the ability to work quickly and accurately in an often times fast paced, demanding work area, available by cell phone at all times

ESSENTIAL DUTIES

Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better, is friendly and courteous to residents, patients and co-workers Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards Maintain good attendance record Recruit, hire, train, coach, and evaluate departmental staff Responsible for day to day supervision and performance of staff Ensures all assisted living regulations are followed Reviews policies and procedures as needed and with changes in regulations Maintain and exceed budgeted census goals Manage department budget and meet/exceed financial goals Notify Executive Director of incident reports concerning abuse Thoroughly investigate any complaints and concerns and report to Executive Director Attend all assigned committee meetings according to Executive Director i.e. Level of Living. Responsible for the oversight of the provision of services that promotes health and well-being of the residents

• At SJV our Activity Manager oversees this area.

Monitor residential meal service and assist as necessary Partner with Life Enrichment department to ensure quality activity programs are developed/implemented on a monthly basis, based on resident needs/capabilities Monitor residents for behavioral issues that could benefit from specific interventions through social services referral Ensure assigned departments complies successfully within budgetary constraints Ensure Risk Management forms are kept up to date and all policies and procedures are followed in this process.

• Facilities Mgr/Operations Mgr and Ex. Director have overseen this at our community. Ensure HIPAA Policies and Procedures are being followed Participate in monthly Resident Council meetings and work with Executive Director regarding Resident Council follow up action items. Ops Mgr did this in the past with Ex. Dir
• I'm happy to assist with this, I have not been invited to attend. Coordinate and facilitate quarterly Family Council meetings N/A
• we don't have family Council. Maintain and foster positive relationships with residents and their family members in all areas of jurisdiction Other duties as assigned by Executive Director. Provide Notary Services to residents, families and teammates Evynn
• Bus. Office Mgr is going to do this. Greet and welcome new residents including orientation of facility and services such as transportation, dining, work orders, visitor's protocol, etc. Maintain master key boxes including duplications and distribution logs
• Facility Dir/Bus Office Mgr do this.

Monitor Suggestion Box, keep supplied with forms, maintain log for all suggestions and report to Executive Director. Assess resident needs for ancillary services (dental, podiatry, optometry, psychological, etc.) and assist residents in attaining needed services. Assist with interpreting and promoting Residents' Rights and Resident Bill of Rights Maintains Grievance Log and Missing Items Log, for assigned units, and follow-up with residents for resolution, summarize for the quarterly QA meeting and report any concerns to Executive Director. Provides individual and group help for residents and families at times of adjustments, crisis or particular need Coordinate special events for resident and teammates, including Departmental Appreciation(s), etc. Act as a liaison with Executive Chef with events involving any type of food services. Department Heads work directly with Culinary Director at our community for these special events. Activity Manager coordinates with Culinary Director for resident related food events. Provide back-up to Admissions and Marketing for facility tours and inquiries Provide information on Hospice as appropriate and assist resident/family with initiation of services for primary areas assigned Review incident report documentation for residents residing in Residential and ensure follow-up according to facility policy Accompany residents when transferred to hospital emergency in events when family cannot be present.

• I suggest removing this or change to: Follow-up with Family when residents are transferred to hospital.

When there is no family that can be reached, reach out to Hospital ER to discuss situation. Oversee Guest Room Reservations, collection of fees and Make-Ready communications with Housekeeping Department. Oversee Spectrum Internet and Cable TV Bulk Account. Manage and organize equipment in the designated work room. Install/remove equipment in common areas as needed as well as in resident homes. Providing timely resident support when needed to provide exceptional customer service. Act as "Property Manager" when dealing with

SPECTRUM.

Maintain and update IL Resident Guide Book. Assist with Resident Closing meetings. Maintain/Update Resident Directories and Birthday Lists Run background checks for volunteers and prospective residents. Other duties as assigned by Executive Director

PHYSICAL DEMANDS

FREQUENCY:

Never = 0% Rarely = 1

• 10% Occasionally = 11
• 33% Frequently = 34
• 66% Continuously = 67+%

WEIGHT FREQUENCY OBJECTS

Lifting:

1

• 10lbs. Continuously Resident care items, equipment 11
• 20lbs. Frequently Resident care items, equipment 21
• 35lbs. Frequently Equipment 36
• 50lbs. Occasionally Equipment 51
• 75lbs.

Rarely Resident (s) , equipment

Carrying:

1

• 10lbs. Continuously Resdient care items, equipment 11
• 20lbs. Frequently Resident care items, equipment 21
• 35lbs.

Frequently Equipment Standing Frequently Walking Frequently Sitting Frequently Pushing Occasionally Bending Occasionally Squatting Occasionally Kneeling Rarely Crawling Rarely Climbing Rarely Reaching Occasionally Grasping Occasionally Fine Manipulation Frequently Driving Occassionally