Retail Nursery General Manager Curious Flora Nursery Richmond, CA Job Details Full-time $32 - $42 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Employee discount Retirement plan Qualifications Sales management Inventory management Program development Merchandising Horticulture Team management Retail management Horticulture Managing horticultural teams Full Job Description Curious Flora Nursery is a nursery with deeply-established roots in the local community and Bay Area horticulture. We are a production and retail nursery growing a remarkable selection of plants at our 2.5-acre nursery located in Richmond CA. We specialize in California native and Mediterranean climate-sourced plants, as well as heirloom cottage garden classics, and botanical curiosities. We're looking for a passionate and experienced horticulturist to join our team and help build on our long tradition of supplying a wonderful assortment of quality plants to Northern California gardeners. At Curious Flora Nursery we aim to inspire new and experienced gardeners by providing exceptional customer service, valuable educational programming and a compelling selection of plants unlike any other nursery. As our Retail Nursery General Manager, you will work closely with our Retail Staff Supervisor to ensure our retail team is well trained in both horticultural and customer service best practices. You will collaborate with our Production and Grounds Managers to ensure that the nursery is well-stocked with beautiful plants, and the space is well-organized and easy to navigate. You will oversee our buying program for plants and hardgoods. You will work with our back office to develop and support special events, in-house classes and marketing to ensure everything is running smoothly. Our Retail Nursery General Manager will play an important role in the development of our plant offerings by monitoring current garden trends and engaging with our customers. As you can see, this role is a lynchpin of our operation. Role and Responsibilities

• Set and maintain a positive, enthusiastic tone for both staff and customers
• Supervise, schedule, and hire for the Retail Customer Service team
• Supervise daily retail nursery operations, ensuring workflow is timely and efficient
• Oversee retail staff in plant management
• Provide ongoing horticultural and sales training to retail staff, ranging from general gardening practice to in-depth horticultural knowledge
• Work with management and staff to ensure that the retail nursery space is safe, clean, and easy to navigate to ensure a pleasant shopping experience for customers
• Support the maintenance of POS systems, computers, music, gift cards, and other such systems
• Engage with customers to provide expert advice, and lead by example in creating a pro-active customer service experience
• Collaborate with office team to develop and support educational programming for staff and customers in the nursery
• Work closely with ownership to identify and execute on areas of growth potential
• Collaborate with ownership on the further development of product lines to ensure that Curious Flora Nursery is meeting market demands Your Experience
• 4 years of experience in the nursery industry, with at least 2 years in a management position
• Ability to analyze business metrics and drive performance improvements
• Experience managing budgets, labor costs, and operational expenses
• Experience with POS systems, cash handling, sales reporting/forecasting, and ordering for a retail nursery
• Inventory management, buying, and merchandising for a horticultural retail outlet
• Hiring, scheduling, and training horticultural customer service staff
• Experience with gardening in the Bay Area and northern California, and a familiarity with broad trends in the industry
• Comfortable with outdoor work in various weather conditions
• Ability to perform heavy lifting as required for moving plants and nursery materials
• Must be able to work weekends
• Spanish language skills preferred.

Pay and Benefits Hourly, $32-$42 per hour. Paid time off, winter holidays, employee discount. Health insurance and retirement plan.

Job Type:

Full-time Pay:

$32.00 - $42.00 per hour

Benefits:

Employee discount Paid time off

Experience:

Horticulture:

4 years (Required)

Management:

2 years (Required) Ability to

Commute:

Richmond, CA 94801 (Required) Ability to

Relocate:

Richmond, CA 94801: Relocate before starting work (Preferred)

Work Location:

In person