JOB TITLE

Optometric Technician STATUS:

Full Time

REPORTS TO

Practice Manager (PM)

GENERAL FUNCTION

The Optometric Technician works in conjunction with the doctors to perform activities involving patient care, pre-testing, post-exam duties, and maintain the doctors appointment schedule in a manner that delivers a quality professional patient experience.

MAJOR DUTIES & RESPONSIBILITIES

Performs preliminary evaluation of patients prior to exam by the OD, such as dilation, topicals, diagnostic medications, etc. Perform verbal interview with patient prior to visit with OD to determine medical issues and reasons for their visit for communication to OD prior to appointment Assists OD's to care for patients in a timely, effective manner, as closely to appointed schedule as possible Instruct patients on medical care as prescribed by the doctor's treatment plan and schedules follow up appointments as needed Schedules referral appointments with Ophthalmologists, Laser Center and completes appropriate paperwork Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA) Respond to patient's telephone inquiries regarding medication, treatment, problems referring to the OD as necessary Identifies candidates for FDT testing per company standards of care Completes proper coding of procedures for payment collection Participates in store meetings / projects as requested Ensures that maximum OD utilization occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, partnership with the manager's outreach, etc. (in an office without a PCC) Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory Makes recommendations for efficiencies, processes, etc. which will deliver either quality, cost savings, and / or profitability improvements within the store and / or across the organization Performs other duties within the store as requested and as time allows

KNOWLEDGE & SKILLS

High School or GED qualification Minimum 1-year experience evaluating patients for eye exams and dispensing eye exam medications Familiarity with medical terms associated with eye treatment Effective & professional verbal communication skills to discuss prescriptions and treatment plans Effective verbal and written communication skills to effectively work with co-workers and outside vendors and prepare concise and accurate documentation Prior experience maintaining patients records / files per HIPAA regulations Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual. Bilingual Spanish and English preferred

Pay:

$15.00 - $19.00 per hour

Experience:

Optical:

1 year (Preferred)

Work Location:

In person