Mission Statement:

Manhattan Vision Associates strives to provide quality, thorough, comprehensive examinations to patients of all ages. We also offer designer frames and high quality spectacle lens technology to help patients see their best. We proudly offer new technologies that help detect various forms of eye disease, exams that determine test eye alignment and balance, as well as the latest designs of contact lenses . It is our goal to not only help you see to the best of your abilities, but also to ensure your eyes remain healthy and problem-free for years to come. Additionally, we work hard to ensure every patient leaves our offices excited, comfortable, and well educated on their eye health status and glasses purchase. Allow us to help you see the difference! About the

Job:

Licensed Opticians are responsible for selling & dispensing eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Licensed Opticians are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business. Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services Custom fits glasses & precisely places prescription in lenses Develops own clientele from providing outstanding service and obtaining referrals Assists co-workers with difficult or complex areas of product needs & prescriptions Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary Retrieves patient charts and electronic health records Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements Educates patients on proper eyeglass and contact lens care Collects eye and face measurements to ensure proper fit Interprets prescriptions written by optometrist and ophthalmologist Creates work orders for lab technicians, specifying information on lenses needed Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc. Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store Restocks retail boards with new merchandize Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc. Collaborates with technicians, front desk associates, Managers, and Optometrist Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc. Requirements Qualifications High School Diploma State Licensure Optical dispensing experience Minimum of one-year experience working as an Optician strongly preferred Experience with HIPAA requirements preferred Strong organizational skills and attention to detail Strong communication skills (verbal and written) Excellent customer service skills and pleasant demeanor, experience with sales preferred Manual dexterity and hand-eye coordination Dependability and punctuality Ability to lift up to 30lbs, bend, kneel, and stand up to 8 hrs a day Benefits 401(k) with Match Medical/Dental/Life/STD/LTD Vision Service Plan Employee Vision Discount Program

HSA/FSA PTO

Paid Holidays

•Benefits applicable to full Time Employees only. Physical Demands This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. Full Time /

Part Time:

Full-time position

Work Location:

On-Site Work authorization: United States (Required)

Working Days:

Monday- Friday 8 AM- 6

PM Job Types:

Full-time, Part-time Pay:

$30.00 - $36.00 per hour

Benefits:

Employee discount Health insurance Health savings account Paid time off Vision insurance

Experience:

Sales:

1 year (Preferred)

Language:

Spanish or Korean (Preferred)

Work Location:

In person