Apprentice Optician

Apprentice Optician Warwick, RI Job Details Full-time 1 day ago Qualifications Collaborate with healthcare professionals Optical experience Store opening/closing procedures Key Performance Indicators Task prioritization Patient interaction Achieving sales targets Communication skills Stakeholder relationship building Entry level Retail sales Customer complaint resolution Full Job Description Job Description An Apprentice Optician is responsible for all facets of the dispensary while maintaining the highest level of customer service. Ensuring our patients have the best experience is a priority. A successful candidate will be self-motivated, organized and detail-oriented with an ability to multitask while working in a fast-paced environment. This position requires a commitment to teamwork and provides a great opportunity to join a growing and successful company. The Apprentice Optician will be expected to learn and support the policies and procedures necessary for opening, closing, and operating the dispensary. Responsibilities Meet and/or exceed pre-established company goals for Sales, Collections, KPIs and Patient Experience expectations Must perform all responsibilities as an Apprentice Optician Listen and respond immediately with an appropriate level of concern to all patient and practice issues Analyze, solve, and correct customer service issues Ensure best practices are being delivered so that patients are satisfied and make their purchases with the optical dispensary Communicate directly and promptly any concerns related to patient or practice satisfaction to their District Manager Foster positive working relationships with the practice doctors, leadership and staff You may from time to time be required to perform tasks not specifically listed here, but the company will ensure that you have received adequate training and support to facilitate such assigned tasks Skills & Qualifications Previous experience in retail and/or optical industry State registration, licensure and certifications (where applicable) Effective interpersonal skills Excellent problem solving abilities Strong communication skills (verbal & written), including strong relationship building skills Ability to adjust priorities and manage time wisely in a fast-paced environment Ability to communicate in a clear concise and understandable manner