Ready to Navigate the Front Lines of Exceptional Patient Care? If you're a bi-lingual superstar who thrives on multi-tasking, loves connecting with people, and brings positive energy to every room you step into, we want you on our team as a Patient Navigator ! You'll be the heart of our clinic floor—guiding patients, supporting our clinical team, and keeping our front office running as smooth as butter. What You'll Be Doing (The Main Event)

Patient Champion:

Welcome and room patients, take vitals, and keep exam rooms spotless, tidy, and fully stocked.

Education & Feedback Hero:

Hand out educational pamphlets and ensure patients receive their satisfaction surveys (in-person, email, or mail) while keeping our follow-up survey binder fully up to date. Master of the

VIPO Stock Room:

Retrieve essential items and pull inventory for upcoming appointments, pick-ups, and drop-offs.

Practitioner Air Traffic Controller:

Keep practitioners in the loop regarding daily scheduling and flow.

Front Office All-Star:

Handle incoming phone calls, save and sort faxes into correct folders daily by 10 AM, and cross-train to cover Check-In, Check-Out, and Referral Coordination. Bridge the

Gap:

Provide Spanish-English translation during visits to ensure every patient feels heard and understood.

Special Ops:

Jump on special projects assigned by management to keep our office thriving. What You Bring to the

Table Bilingual Brilliance:

Fluent in both English and Spanish (verbal and written) with excellent communication skills.

People First:

Outstanding customer service skills with a calm, professional, and empathetic approach—even in sticky or emotional situations.

Multi-Tasking Ninja:

Ability to juggle multiple tasks without dropping the ball, stick to deadlines, and keep things error-free.

Tech & Office Savvy:

Comfortable with basic math, computer literate (Outlook, Word, internet), and handy with standard office gear (scanners, faxes, credit card machines, ten-key).

Insurance Knowledge:

Familiar with government and private insurance types and able to explain details clearly to patients.

The Details Matter:

Neat handwriting, top-tier confidentiality, and a knack for clear email/memo writing. Why You'll Love It Here You won't just be filling a seat—you'll be setting the tone for our entire patient experience. If you're ready to learn, grow, and bring your best every day, we're ready for you. Apply today and start making a difference!

Job Type:

Full-time Pay:

$18.00 - $20.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Ability to

Relocate:

Bakersfield, CA 93301: Relocate before starting work (Required)

Work Location:

In person