A fast-paced internal medicine office is looking for a dedicated, hardworking, and professional full-time Front Office Staff member with at least 1 year of relevant experience. The pay rate will be adjusted based on experience and qualifications. Job Duties Greet and check in patients in a professional and friendly manner Answer and manage incoming phone calls and patient inquiries Schedule, confirm, and reschedule patient appointments Verify patient demographics, insurance eligibility, and benefits Collect copayments and other applicable patient balances Register new patients and update existing patient information Obtain and maintain required patient forms and documentation Coordinate referrals, authorizations, and follow-up appointments as needed Check patients out and provide appropriate follow-up instructions Maintain accurate patient records and documentation in the EMR/EHR Communicate effectively with clinical staff regarding patient needs Bilingual English-Vietnamese Maintain patient confidentiality and follow HIPAA requirements Keep the front desk and waiting area organized and professional Assist with other administrative duties as assigned

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person