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RT, CPAP Support
Career Insights for Patient Advocate / Navigator
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Based on Florida data
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What they do
A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
$46,294 / year median in Florida
+16% projected growth
Job Description
RT, CPAP
Support Lincare Holdings United States, Florida, Clearwater 19387 U.S. 19 (Show on map) Aug 31, 2026 This employee performs virtual equipment education and coaching in a timely and professional manner. Generally responsiblefor the education and coaching of customers who have received CPAP and Bilevel devices
provide technical assistance with equipment
JOB FUNCTIONS
Participates in the training of all RTs/SETs
Provides coaching/clinical outreach to patients via dialer as assigned
Identifies escalations of care and makes recommendations as needed
Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
Assists customers through coaching of company's products by adequately assessing customer compliance,thoroughly explaining product benefits, and assisting with escalating communication to clinical staff asnecessary
Ensures continuity of care by ensuring open communication with internal and external team members
Provides customer follow up as required
Reviews clinical testing/results to ensure appropriate standard of care of PAP device Education High SchoolDiplomaor General Education Degree (GED), required Education Graduate of an AMA approved respiratory program, required Work Experience Minimum of one year experience in DME, required
Familiar with equipment and services provided in the home healthcare setting orother experience in patient care Knowledge, Skills, and Abilities Must have excellent customer service and human relations to interface with patients, doctors,and other referral sources
Must be computer literate
Work well individually and as team member
Must function in fast-paced environment Licenses and Certifications Must remain certified, registered, orlicensed by the applicable state and/ornational board governing clinicalpractice or as otherwise permitted by law In all states, CRTs and RRTs are qualifiedfor this position Will be required to obtain additional state licensing for states assigned