A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
Treatment Coordinator (Part-Time, Mon-Thu) About Us We are a growing, patient-centered healthcare practice dedicated to providing top-tier care in a welcoming environment. We believe that a patient's journey to wellness starts the moment they walk through our door, and we are looking for a vibrant, empathetic individual to help guide them on that path. Position Overview Are you a natural people person who loves connecting with others? Do you bring positive energy into every room you enter? If so, we want you on our team! We are seeking a Part-Time Treatment Coordinator (35 hours/week, Monday through Thursday) to be the bridge between our clinicians and our patients. In this role, you will review recommended treatment plans, break down the costs, and help patients navigate their financial options. No prior healthcare experience? No problem! We are fully prepared to train the right person. For us, the right attitude, empathy, and a sparkling personality are things we can't teach—everything else, we can.
Key Responsibilities Patient Counseling:
Meet with patients from all walks of life after their clinical exams to walk them through their recommended treatment plans in a clear, easy-to-understand way.
Financial Guidance:
Present pricing, insurance breakdowns, and payment plans confidently and transparently, helping patients find solutions that fit their budget.
Relationship Building:
Serve as a warm, welcoming advocate for patients, answering their questions and easing any anxieties they may have about their care.
Follow-Up:
Stay in touch with patients who need time to think about their plans, ensuring they feel supported but never pressured.
Administrative Support:
Coordinate with the clinical team and update patient accounts accurately.
What We Are Looking For An Extroverted Personality:
You genuinely love talking to people, are naturally bubbly, and possess a high level of infectious enthusiasm.
Deep Empathy:
You can connect comfortably with people from diverse backgrounds and treat every patient with dignity, respect, and warmth. Confidence with
Numbers:
You are comfortable discussing money, pricing, and budgets without hesitation or awkwardness.
Excellent Communication:
You can take complex medical terminology and explain it simply and reassuringly.
Reliability:
You are organized, punctual, and ready to bring your best self to work every Monday through Thursday.
Schedule & Benefits Hours:
35 hours per week
Days:
Monday through Thursday ( Enjoy a 3-day weekend every week! )
