A Patient Advocate or Navigator provides direct assistance to patients at a health care or long term care facility. Guides patients in understanding their options and making important decisions about their treatment plans and medical costs; provides emotional support; and serves as a liaison with health care providers.
First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40
Job Information Exemption Status:
Non-Exempt A Brief Overview The purpose of Delivering Change Navigator is to reduce infant mortality; and improve the health and wellbeing of Geary County families through centralized and coordinated community collaboration.
Delivering Change:
Healthy Families, Healthy Communities is committed to improving the health and well-being of local prenatal, postpartum and childbearing aged women, infants and children, men and families through direct navigation services. Education Qualifications Bachelor's Degree Social Work, Family Studies or a related field. 3 years of working in case management may be substituted for education. Required Lactation education. Preferred Experience Qualifications 3 years Experience in case management. A Bachelor's degree in Social Work, Family Studies or a related area may be substituted for experience. Required Skills and Abilities Understanding of community health care systems and resources, data analysis methods; organizational and interpersonal skills and excellent skills in working with the cultural diversity of the community. (Required proficiency) Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. (Required proficiency) Maintain confidentiality in all areas of the service population and program operations. (Required proficiency) Work collaboratively with other staff members, service providers, and professionals. Excellent interpersonal skills with patients, colleagues, community leaders and policymakers. (Required proficiency) Knowledge of prenatal care, breastfeeding, infant and child development. General understanding of medical terminology. (Required proficiency) Excellent time management skills; organized and able to prioritize. Comfortable in a fast-paced environment with multiple cases. (Required proficiency) What you will do Provide case management services to pregnant, postpartum and inter-conception women, infants and families. Provide education and support to women before, during and after their pregnancy. Provide social determinates of health screenings, referrals for services and appropriate follow up. Provide perinatal mental health screenings, education, and referrals for services and appropriate follow up. Build relationships with patients, healthcare providers, agencies and other resources to best connect women and their families to helpful services. Assist families with enrollment into other programs and resources, such as KanCare, WIC, KanQuit, Universal Home Visiting, etc. Facilitate referrals for clients who need further assistance with medical and social resources. Follow up with patients/clients regarding appointments/referrals, identifying barriers to care and assisting in solving those barriers. Participate in program activities available to families. Document all appointments, referrals, case management encounters, etc., in the appropriate data system and/or electronic medical records, relevant to individual patients. Assist with enrollment, education, outreach and data collection of Becoming A Mom Prenatal Education classes. Assist with teaching Becoming a Mom classes throughout the year. Network with other agencies, programs and partners to ensure they understand services and support available to local families. Understand local programming services available to families and healthcare offices' referrals process. Attend meetings, webinars and trainings. Participate in Delivering Change Board Meeting, Geary County Coalition Meetings and other meetings as assigned. Keep patients medical and social information confidential. Comply with Stormont Vail Health policies and standards. Other duties as assigned. Travel Requirements 10% Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability Hybrid Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing:
Rarely less than 1 hour
Carrying:
Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Driving (Automatic): Rarely less than 1 hour
Occasionally 1-3 Hours up to 10 lbs Reaching (Forward): Rarely less than 1 hour up to 10 lbs Reaching (Overhead): Rarely less than 1 hour up to 10 lbs
Repetitive Motions:
Occasionally 1-3
Hours Sitting:
Frequently 3-5
Hours Standing:
Occasionally 1-3
Hours Talking:
Frequently 3-5
Hours Walking:
Occasionally 1-3
Hours Working Conditions Infectious Diseases:
Rarely less than 1 hour
Noise/Sounds:
Rarely less than 1 hour
Other Atmospheric Conditions:
Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
