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Brightside Specialty Pharmacy
Staff Pharmacist Patient Intake & Pharmacy Operations
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What they do
A Clinical Pharmacist provides medications to patients and educates patients and physicians on the proper use of medications. Works in a clinical setting, directly with physicians and other health professionals, often granted patient care privileges and responsibility of assisting in patient care management. Usually requires a Doctor of Pharmacy degree.
$153,738 / year median in California
-4% projected decline
Job Description
Staff Pharmacist
- Patient Intake & Pharmacy Operations Brightside Specialty Pharmacy Santa Ana, CA Job Details Part-time $45
- $55 an hour 1 hour ago Qualifications Registered Pharmacist (RPh) Computer operation Interpersonal skills Phone communication Licensed Pharmacist (State-Specific) Attention to detail Licensed Pharmacist Problem-solving Pharmacy Typing Client interaction via phone calls Full Job Description Brightside Rx
- Santa Ana, CA Part-Time | Monday-Friday | No Weekends About Brightside Rx Brightside Rx is a growing specialty pharmacy located in Santa Ana, California.
Responsibilities include:
Contact patients after new referrals and prescription orders are received. Conduct telephone patient intake. Verify patient name, date of birth, telephone number, and delivery address. Collect and document allergies, medical history/health conditions, and current medications. Clearly explain the pharmacy process to patients. Answer incoming patient calls and assist with questions. Provide professional, friendly, and compassionate customer service. Follow up with patients who are difficult to reach. Leave appropriate voicemail and text communications when necessary. Coordinate medication delivery with patients. Confirm patient information before prescriptions are shipped. Assist patients with refill requests and refill confirmations. Escalate and resolve patient concerns appropriately. Because patients may initially be unfamiliar with Brightside Rx, the pharmacist should be comfortable establishing trust over the telephone and communicating in a warm, patient, and professional manner . Prescription & Pharmacy Operations The pharmacist will assist throughout daily pharmacy operations, including: Entering and processing prescriptions. Preparing and filling prescriptions. Prescription and product verification. Maintaining accurate patient profiles. Managing refill requests. Monitoring prescriptions requiring additional information or provider clarification. Coordinating with pharmacy staff to keep orders moving efficiently. Assisting with medication inventory and identifying medications requiring reorder. Monitoring pending prescriptions and helping resolve workflow delays. Preparing medications for pickup or shipment. Creating or assisting with shipping labels and tracking. Following medication deliveries when necessary. Maintaining an organized and accurate pharmacy workflow. Referral & Administrative Responsibilities Because Brightside Rx works closely with medical offices and law firms, the pharmacist may also assist with: Receiving and acknowledging new patient referrals. Reviewing referral information for completeness. Communicating with medical provider offices regarding missing prescriptions or patient information. Following up on outstanding prescription orders. Entering and updating patient information in Monday.com and pharmacy systems. Using Outlook for professional email communication. Maintaining accurate electronic documentation. Working between multiple programs throughout the day. Assisting the Intake and Case Management teams when additional support is needed. Helping resolve workflow issues rather than allowing incomplete tasks to remain pending. Required Qualifications Active California Pharmacist (RPh) license in good standing Graduate of an accredited pharmacy program Strong verbal and written communication skills Strong patient/customer-service skills Comfortable communicating with patients and medical provider offices by telephone Strong attention to detail and accuracy Strong computer and data-entry skills Ability to learn and navigate multiple software programs simultaneously Ability to multitask and prioritize in a fast-paced environment Dependable, organized, and able to follow through on assigned responsibilities Willingness to perform both pharmacist-level responsibilities and routine pharmacy/intake duties as needed Comfortable working as part of a small team where everyone contributes to the overall workflow Preferred Qualifications Spanish-speaking/bilingual preferred Previous community, retail, specialty, mail-order, or independent pharmacy experience preferred Experience with Digital Rx strongly preferred Experience with Monday.com or similar workflow/project-management software is a plus Strong Microsoft Outlook and general computer skills Typing speed of approximately 60 WPM or greater preferred Tech-savvy and comfortable learning new software Experience conducting patient intake or obtaining medication histories preferred Experience communicating directly with physician/provider offices preferred What We're Looking For The right candidate is not someone who wants to sit exclusively at a verification station. We are looking for a pharmacist who is willing to be actively involved in the entire pharmacy operation .The ideal candidate:
Takes initiative without constantly waiting to be assigned the next task. Is comfortable speaking with patients throughout the day. Communicates warmly and professionally. Can move efficiently between telephone calls, prescription processing, Digital Rx, email, and other systems. Notices problems and works toward resolving them. Is willing to assist coworkers when the pharmacy is busy. Understands that accuracy and patient safety remain the priority even in a fast-moving environment. Wants to grow with a developing pharmacy and take on additional responsibility over time. Schedule Part-time Monday-Friday 9:00 AM-6:00 PM No weekends In-office positionSanta Ana, California Pay:
$45.00- $55.00 per hour Expected hours: 16.0
- 32.