Job Title:

Pharmacy Technician I, Specialty Pharmacy•Per diem

Req:

2026-0741

Location:

VMC Main Campus Department:

Specialty Pharmacy Shift:

Type:

OC / PD FTE

0

Hours:

City State:

Renton, WA Salary Range:

Min $31.31•Max $48.07/hrly.

DOE Job Description:

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE:

Pharmacy Technician, Specialty Pharmacy

JOB OVERVIEW

The specialty pharmacy technician is responsible for supporting the specialty pharmacy supervisor in their duties by providing technical assistance in accordance with department policy and Washington State Law. Maintains close working communication with pharmacists and pharmacy coordinators and manager regarding the various department programs. The Technician helps facilitate departmental and hospital programs being carried out in accordance with regulatory agency requirements.

DEPARTMENT

Pharmacy

WORK HOURS

Variable to accommodate Pharmacy needs

REPORTS TO

Supervisor, Specialty Pharmacy Services

PREREQUISITES

; High school diploma or equivalency (GED) required. Must hold a Pharmacy Technician credential in the State of Washington and be in good standing as of hire date. Minimum 2-3 years specialty/retail pharmacy technician experience required. National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification (see addendum).

QUALIFICATIONS

General knowledge of Third Party Insurances. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees. Demonstrate written and verbal communication skills with a diverse patient population. Demonstrate customer service skills. Demonstrate listening skills and the ability to effectively analyze and resolve problems. Ability to communicate effectively with pharmacists and other patient care providers. Ability to transcribe information accurately. Ability to maintain confidentiality of patient information. Ability to multitask and work efficiently in a dynamic work environment. Ability to work with Microsoft Office programs, Epic, Willow Ambulatory, and other pharmacy systems.

UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS

Flexible to work various hours to include evening, weekend, and holidays. Capable of walking and standing for extended periods throughout the work shift. Extensive data entry keyboarding into computer. Able to lift from floor to overhead levels and carry/push items weighing up to 40 pounds. Same as generic job description for clinical partner.

PERFORMANCE RESPONSIBILITIES

A.

Generic Job Functions:

See Generic Job Description for Clinical Support Partner B.

Essential Responsibilities and Competencies:

Responsible for the provision of technical support of specialty drug distribution services at Valley Medical Center. Completes assigned competency assessments. Responsible for maintaining basic knowledge of current medications. Responsible for facilitating delivery of medications including ensuring specialty drugs are prepared and packaged appropriately for shipment. Responsible for ensuring medications and supplies are adequately restocked. Help providers and other patient care staff on issues regarding specialty pharmacy services. Responsible for the financial assistance and prior authorization processes for all specialty pharmacy patients and clinic staff. Perform full Benefits Verification on patients, including coordination with payers to investigate and verify terms of patient coverage and out-of-pocket costs. Responsible for answering insurance and billing questions and providing feedback to management regarding contracting opportunities and process improvements. Responsible for daily billing operations, such as submission of claims (electronic and paper), patient statements, follow-up and resolution of nonpayment, denials, and prior authorization requests. Understand and maintain all federal and state regulations and policies and procedures applicable to HIPAA practices and patient confidentiality. Communicates with Specialty Pharmacy Staff, Prescribers, Specialty Clinic staff, and other care team members. Completes additional responsibilities/projects when assigned by manager, coordinators, or pharmacists.

ADDENDUM

•JOB

CLASSIFICATION

(PHARMACY

TECHNICIAN

)

REQUIREMENT

Pharmacy Technician I (6050)•none Pharmacy Technician II (6051)•must maintain an approved national certification (e.g., Pharmacy Technician Certification Board (PTCB))

Created:

12/16

Revised:

1/26

Grade:

SEIUSVC FLSA

NE Cost Center:

7174,7175

Job Qualifications:

PREREQUISITES

; High school diploma or equivalency (GED) required. Must hold a Pharmacy Technician credential in the State of Washington and be in good standing as of hire date. Minimum 2-3 years specialty/retail pharmacy technician experience required. National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification (see addendum).

ADDENDUM

•JOB

CLASSIFICATION

(PHARMACY

TECHNICIAN

)

REQUIREMENT

Pharmacy Technician I (6050)•none Pharmacy Technician II (6051)•must maintain an approved national certification (e.g., Pharmacy Technician Certification Board (PTCB))