A Phlebotomist collects blood samples from patients for medical tests. May also perform routine laboratory test on samples. Works in a healthcare facility or in a laboratory.
Job description :: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The
ENTRY PSR I
helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
This individual will also be trained on Phlebotomy skills to grown within the company.
The
ENTRY PSR I
has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
The
ENTRY PSR I
will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED
- this is critical to the heart of the role
Required Education:
High school diploma or equivalent
REQUIRED
Work Experience:
Minimum of 1-2 years of client facing customer service
REQUIRED
(Retail, Home Health Aide, etc).
Prior Phlebotomy experience is NOT required
Keyboard/data entry experience a must.
This is an Entry position into Phlebotomy so candidates must be willing to learn this skill. If they are only wanting to work in a front desk or greeter position and not willing to learn Phlebotomy, please do not apply.
Additional Job Details:
Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates. Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.
This is a "Front of House " role that will also train the candidate on Phlebotomy skills. If your candidate is not willing to learn/perform Phlebotomy, do not submit them
Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician
#PH4
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