Job Overview Join our holistic healthcare team as a Chiropractic Assistant/Receptionist, where you will be the friendly face and efficient organizer that keeps our practice running smoothly. This vital role combines front desk responsibilities with clinical support, ensuring an exceptional patient experience from check-in to treatment follow-up. You will handle patient scheduling, manage electronic health records, and assist with administrative tasks—all while maintaining a welcoming environment that promotes health and well-being. Your energetic approach and attention to detail will help us deliver top-tier care and streamline daily operations. Duties Greet patients warmly, verify insurance information, and check patients in using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth. Schedule appointments efficiently, coordinate follow-up visits, and manage patient flow to optimize clinic productivity. Collect payments, process medical billing using CPT coding, ICD-9/10 coding standards, and handle medical collections with accuracy. Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies. Review documentation for completeness, accuracy, and adherence to health information management standards. Assist clinicians with clinical documentation review, care plan updates, and medical record organization. Manage phone communication professionally, answer inquiries promptly, and provide excellent customer service to ensure patient satisfaction. Support office operations by filing documents, performing 10-key typing tasks, and maintaining organized medical records. Utilize EMR/EHR systems such as eClinicalWorks or Meditech to document patient encounters accurately and efficiently. Stay current with health insurance knowledge including Medicare procedures and ICD coding updates to facilitate seamless billing processes. Skills Proven experience in medical office management or clinical administrative support within a chiropractic or dental clinic setting. Strong knowledge of EMR/EHR systemsand proficiency in electronic health records management is essential. Familiarity with medical billing procedures including CPT coding, ICD-9/10 coding standards, and Medicare guidelines. Excellent customer service skills with the ability to communicate effectively over the phone and in person; professional phone etiquette is a must. Bilingual abilities are highly valued to serve diverse patient populations effectively. Demonstrated clerical skills including filing, data entry (10-key typing), and document review with high accuracy. Knowledge of health insurance processes, HIPAA compliance, clinical confidentiality policies, and medical terminology. Strong computer skills across Microsoft Office applications for administrative tasks such as scheduling and correspondence. Prior clinic experience in a healthcare setting—preferably within chiropractic or dental practices—is highly desirable. Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment. Join us in making a positive impact on patients' lives by providing exceptional administrative support combined with clinical assistance—your energy and dedication will help us deliver outstanding care every day!

Pay:

$15.00 - $17.00 per hour Expected hours: 13.0 - 20.0 per week

Work Location:

In person