Overview Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your energetic and detail-oriented approach will make a meaningful difference in patient care and clinic operations. In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, combined with your knowledge of EMR (Electronic Medical Records) systems and health insurance processes, will help streamline clinic workflows and uphold the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to grow within a vibrant healthcare environment committed to excellence. Duties Greet patients warmly, schedule appointments, and manage patient intake efficiently using EMR/EHR systems Verify insurance coverage, process medical billing, and handle collections with accuracy while adhering to HIPAA and clinical confidentiality policies Maintain and update patient records, review documentation for completeness Answer multi-line phone systems promptly with professional phone etiquette; direct calls appropriately and assist with appointment rescheduling or inquiries Assist clinicians with clinical documentation review, care plan updates, and medical records management using health information management best practices Support front desk operations including filing, data entry (10 key typing), appointment confirmations, and managing electronic health records (EHR) systems Provide exceptional patient service by addressing questions related to health insurance, billing procedures, or clinic policies while maintaining a positive attitude Requirements Experience in medical office administration or as a medical receptionist within a clinical setting; familiarity with chiropractic or outpatient clinics is preferred Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and experience with EMR/EHR systems Knowledge of medical terminology, CPT coding (Current Procedural Terminology), ICD coding (International Classification of Diseases), and health insurance procedures such as Medicare is essential Excellent communication skills Ability to handle sensitive information discreetly in accordance with HIPAA regulations; demonstrate strong organizational skills for filing and documentation review Office experience involving multi-line phone systems, clerical tasks, and customer service in fast-paced environments Strong attention to detail with the ability to prioritize tasks efficiently while maintaining professionalism under pressure Join us to be part of a dedicated team that values energetic engagement, professionalism, and compassionate patient care. Your contribution will help create a positive environment where patients feel supported from their first visit through their entire wellness journey.

Pay:

$15.00 - $18.00 per hour Expected hours: No less than 17.0 per week

Work Location:

In person