Location/Department:

Hospital - Radiology 24/pp

Job Summary:

Supports the department by preparing exam areas, equipment, & materials. Assists with patient care under the direction of a licensed technologist. Provides clerical & office support as well as maintains inventory/supplies. Primarily responsible for patient transportation within the hospital.

Supervisory Responsibilities:

None Duties/Responsibilities:

Protects visual & other access to patient specific & other confidential information from public view-including computer screens. Removes &/or shreds patient specific or other confidential information as per policy. Passwords are never disclosed & computers are locked when not in use. Reports sentinel events or adverse drug reactions or incidents as warranted. Uses only approved abbreviations. Understands patient safety goals & actions taken. Reports to manager potential infectious diseases that may/may not compromise patient or team member health. Washes hands when soiled or contaminated. Uses 2 patient identifiers before giving treatments, illustrates process. Demonstrates awareness of patient rights. Uses respect & dignity when dealing with death & dying. Assist patients to & from the department. Assist with exams when needed under the direction of the technologist. Assist with setting up or removing equipment modalities. Assist with patient transfers or positioning as needed utilizing proper body mechanics. Assist with preparing patient for exams by the technologist. Prep room or treatment area for next patient. Keep area clean & safe for patients & staff. Assists all modalities with patient care as requested. Determines call direction in an accurate, efficient & friendly manner. Takes accurate messages & delivers in a timely manner. Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls. Retrieves/handles voicemail messages as appropriate in a timely manner. Protects patient information in compliance with HIPAA regulations. Check patient charges for accuracy. Utilize proper infection control practices to prevent the spread of communicable diseases. Such practices include proper hand washing, proper disposal of tissue, disinfecting equipment as needed, & cleansing of phone & other equipment with antiseptic cleanser as needed. Cleans equipment after patient use & according to policy. Maintains cleanliness of department as required. Cleans exam rooms in a safe & efficient manner. Takes inventory, orders & stocks department with linens & supplies. Participates in departmental improvement projects as appropriate. Actively participates in departmental meetings. Stocks rooms with appropriate supplies as requested. Takes responsibility for ordering & maintaining supplies & equipment as requested (patient supplies, clinical items.

Required Skills/Abilities:

Strong customer service skills, communicates well with others. Able to problem solve & multi-task. Demonstrates flexibility in switching job tasks from clerical to patient support. Basic knowledge of setting up imaging modalities. Prior medical/insurance experience preferred . Able to operate computer & hospital equipment.

Education and Experience:

High school diploma or equivalent. Minimum 1 year relevant work experience.

Physical Requirements:

Frequent walking, standing, pushing, pulling, stooping, kneeling, reaching, talking, & use of hands Able to frequently lift over 50 lbs