Front Desk / Membership Sales Coordinator - Martial Arts Academy TM Brazilian Jiu-Jitsu Academt Orange, CA Job Details Part-time $17 - $25 an hour 4 hours ago Qualifications Maintaining an organized workspace Phone communication Payment processing Greeting customers Fitness sales Customer service through social media Lead Tracking Fitness customer service Appointment scheduling Clean workspace maintenance Martial arts Communication skills Sales follow-up Entry level Office phone management Office record organization Full Job Description About TM BJJ Academy TM Brazilian Jiu-Jitsu Academy is a fast-growing martial arts academy in Orange, CA serving children (ages 3+) and adults. We focus on discipline, confidence, respect, and high-level training in a positive, family-oriented environment. We are looking for a professional, energetic, and organized Front Desk / Membership Coordinator to join our team. This is a key role in the academy and ideal for someone who enjoys working with families and being part of a growing team. Position Overview The Front Desk / Membership Coordinator is the first point of contact for students, parents, and prospective members. This role combines customer service, organization, and basic sales responsibilities. Responsibilities Greet students and parents professionally Answer phone calls, texts, and emails Schedule and confirm trial classes Follow up with leads and no-shows Explain membership options and assist with enrollments Process payments and maintain accurate records Keep front desk and lobby clean and organized Assist with basic social media inquiries Support academy events and promotions Qualifications Strong communication and interpersonal skills Friendly, positive, and professional demeanor Comfortable discussing pricing and memberships Organized and detail-oriented Customer service or sales experience preferred Experience in martial arts or fitness industry is a plus Must be available weekday afternoons/evenings (approx. 3:30pm-8:00pm) Ideal Candidate We are looking for someone who: Enjoys working with children and families Is dependable and punctual Has strong follow-up skills Takes initiative and solves problems Wants to grow with a long-term opportunity