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Supervisor, Premium Lounge & Banquets | Part-Time | Steven Tanger Center for the Performing Arts
Career Insights for Activities Director
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Scorecard
Based on North Carolina data
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What they do
An Activities Director oversees the therapeutic and recreational activities for geriatric groups. They may work in a retirement home, nursing home, senior center or healthcare setting.
$55,827 / year median in North Carolina
+13% projected growth
Job Description
Overview The Supervisor, Premium Lounge & Banquets is responsible for overseeing the serving of guests in all catering, banquet, and lounge areas. The Supervisor, Premium Lounge & Banquets, must be personable and able to work in an ever-changing fast-paced environment. The Supervisor, Premium Lounge & Banquets will assist the GM, AGM, and Chef with projects including training, inventory, and special events. The Supervisor, Premium Lounge & Banquets must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $22.00-$25.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until October 30, 2026. Responsibilities Responsible for overseeing the setup of food & beverage service areas within venue based on specific event needs Ensures all lounge and banquets are set prior to event Responsible for ensuring quality and hospitality throughout all banquet and lounge areas Responsible for communication between counterparts of the department Responsible for organization and preparation of events Responsible for supervising team members on non-event and event days Forward any other inquiries (not regarding food and beverage) to the correct entity and/or personnel Monitor and maintain food quality Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests Maintain, resolve, and enforce cash handling policies and procedures Monitor and enforce safe alcohol policies and procedures Monitor and maintain inventory control and product requisition Have full knowledge of food and beverage menu items and accompaniments Responsible for supervising the service of beverages to guests, including alcoholic beverages. Check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for observing guests to respond to any additional requests Supervises the setup of club functions, including linens, dishware, glassware, and silverware. Maintains sanitation, health, and safety standards in work areas. Show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to the start of the event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals Enforces all Oak View Group policies and procedures. Assists the Management team with projects including training, inventory, and special events. All other duties as assigned by the managers and supervisors. Qualifications 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.