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CVS Health

Healthcare Case Management Analyst

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Job Description

Healthcare Case Management Analyst Date Posted:
6 October 2026
Closing Date:
November 5, 2026
Recruiter:
CVS Health Location:
Rock Island, Illinois Salary:
USD78,000
to
USD103,000
Job Type & Industry:
Business & Management Consultancy, Healthcare & Pharmaceutical Contract Type:
Permanent Job Reference:
3009160033-2 Apply for this job now Job Description CVS Health is seeking an Analyst, Case Management Field to support patient care across community settings. This role analyzes member data, coordinates care plans, and partners with clinicians and social workers to close gaps in care. You'll conduct outreach, document cases in clinical systems, track outcomes, and report trends that improve quality, affordability, and access. The position requires strong analytical skills, attention to detail, healthcare knowledge, and the ability to collaborate with cross-functional teams in a fast-paced, mission-driven environment. Responsibilities Analyze member and case data to identify care gaps and trends Support field case managers, nurses, and social workers with case coordination Conduct outreach to members, providers, and community resources Document activities and outcomes in case management or EMR systems Generate reports and dashboards to track quality and performance metrics Assist in developing and updating care plans and interventions Ensure adherence to regulatory, privacy, and compliance standards Collaborate with cross-functional teams to improve workflows and patient outcomes Prioritize and manage a caseload in a fast-paced environment Contribute to continuous improvement initiatives within case management Required Skills Case management support Healthcare data analysis Care coordination Electronic medical/health record systems Reporting and outcomes tracking Excel and data tools Patient and member outreach Regulatory and compliance awareness Cross-functional collaboration Time management