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Waste Connections, Inc.

Customer Service Representative

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Job Description

Customer Service Representative Waste Connections, Inc. Rock Island, IL

• On-Site Apply Writing Mental Health Microsoft Word Customer Service Billing Inquiries At least 2 years STARs-friendly $39,520 / yr Posted yesterday This role is

STARs-friendly:

Skilled Through Alternative Routes. 68 % STARs in role.

Description:

MWI is looking for a Customer Service Representative to join the team in Rock Island, IL!

•This is an on-site position

• Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service. Accepting payments from customers, researching customer billing inquiries and updating customer account information. Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. Other duties as assigned What we need from you: 2 years of high volume Customer Service experience preferred Experience with Microsoft Word, Excel and Outlook Excellent verbal and written communication skills

Pay:

$19.00 per hour. What you'll get from us: Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids,

Employee Stock Purchase Plan, Employee Relief Fund Insurance:

Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Apply Save Job Posting ID:

WCGWCUUSR104270EXTERNALENUS

Benefits

  • 401(k) Plans
  • Employee Stock Options (ESOs)
  • Health Insurance
  • Dental Insurance