A Nurse Case Manager applies nursing expertise to coordinate a patient's medical care and provides advocacy to help them get the best and most affordable care. Develop care plans including discharge planning, coordinate delivery among providers, and teach patients and families how to follow the plan. They may also help patients navigate insurance and other healthcare bureaucracies and access related social services. May work with patients who have chronic illnesses or other complex medical needs. Works at a hospital or other healthcare facility; may follow patients throughout the span of their treatment.
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The RN Case Manager PD in this position bears overall responsibility for coordinating patient care activities to ensure that care meets evidence-based practice standards, and regulatory/payer requirements. The role integrates and coordinates utilization management, care coordination, and discharge planning functions. RN Case Managers may work in units such as ETD, Observation, PACU or in any other area of HackensackUMC as deemed appropriate by the leadership of the department. Shift and weekend rotation as needed. The RN Case Manager is accountable for a designated patient caseload and plans effectively in order to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include: 1. Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement 2. Application of process improvement methodologies in evaluating outcomes of care 3. Coordination of communication with physicians, nursing, and staff of ancillary departments 4. Evaluation of care provided against the Length of Stay 5. Collaboration with Admitting to ensure accuracy of patient demographic and insurance information 6. Communication with patients and their families around medical plan of care and discharge plan 7. Assessment and plan for discharge needs and arrangements, including leading multi-disciplinary care conferences and morning 'flash meetings' in conjunction with Nursing.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
Case Manager, Registered Nurse Graduate of a
NLN/AACN
accredited program in nursing a plus Bachelor's degree in nursing (BSN) or 1 year experience for non BSN HackensackUMC employees. Excellent interpersonal communication and negotiation skills. Strong analytical, data management and PC skills. Current working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Understanding of pre-acute and post-acute venues of care and post-acute community resources. Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components. Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families. Committed to scheduled weekend rotation to meet department needs. Commitment to rotate to evenings as required.
Education, Knowledge, Skills and Abilities Preferred:
R.N. with at least 2 years clinical experience in the relevant clinical specialty (e.g., care managers for pediatric patients should have pediatric nursing experience) with a minimum of 2 of the 2 years in Case Management in an acute care setting.
Licenses and Certifications Required:
NJ State Professional Registered Nurse License. BLS AHA Basic Health Care Life Support HCP Certification. If you feel the above description speaks directly to your strengths and capabilities, then please apply today!