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UM
UAB Medicine
Patient Encounter Specialist - TKC Radiology - Flexi (883)
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Based on Alabama data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,252 / year median in Alabama
+7% projected growth
Job Description
Patient Encounter Specialist
- TKC Radiology
- Flexi (883) UAB Medicine
- 3.9 Birmingham, AL Job Details PRN $15.00
- $20.
- $20.
Shifts:
FLEXI Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more. Job Description Under general supervision and according to established policies and procedures, to perform a variety of specialized services in support of the operations of assigned clinic. To check in scheduled and add-on patients to the clinic, answer telephone and route calls, and enter demographic, insurance and charge data into the system. To check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to collection, deposit and recording of clinic revenue. Depending upon clinic need, to provide assistance and respond to patient needs within the waiting room. To consistently demonstrate outstanding customer service to patients, visitors, physicians and staff. Qualifications One (1) year of customer service experience required. Business Office education or similar coursework desired.Must:
(1) attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software and database management; (3) be able to perform math and bookkeeping skills; (4) possess exceptional telephone and customer service skills and (5) be knowledgeable of English grammar and punctuation. High school diploma or equivalent preferred. None required. Why Work at UAB Medicine We are UAB Medicine, Alabama's largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year- from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 3,100 physicians. Our key facilities include UAB Hospital
- ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state's first ACS-verified Level I adult trauma center and only Magnet-designated hospital
- along with UAB Hospital-Callahan Eye and five UAB St.