Patient Services Representative (Culver City, CA, 90232) | 05/29/26

Job Description Job Title:

Patient Services Representative Location:

Culver City, CA 90232;

Float Location:

Playa Vista, CA XXXX:

XXXXXXXXXXX/hr.

Duration:

13

Weeks Shift:

Day 5x8 Hours (8:00 - 17:00)

Summary:

Primary point of contact for patient relations in person and by phone

Greet patients and assist in resolving patient concerns and escalating as appropriate

Check patients in/out and collect co-payments, give receipts, and reconcile payments

Verify patient demographics and insurance information in CS-Link/Epic

Schedule appointments and complete patient registration

Process and track referrals and authorizations for various insurance types

Handle patient/provider correspondence

Explains polices, procedures, or services to patients

Sanitize workspace using provided supplies and following department guidelines

Required Qualifications:

HSD/GED

Flu vaccination (no declinations/no exemptions)

Experience with medical insurance, referral processes, and benefit plans

1 year of recent experience working in an outpatient clinic or medical office setting

Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

2+ years' recent experience working as a Patient Service Representative

Experience with CS-Link/Epic

Understanding of medical terminology

Note:

These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.