A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Somerset Post Acute Care is looking for a Full-Time Admissions Coordinator. Our 47-bed skilled nursing and rehab facility is committed to providing an excellent clinical experience for our patients and an amazing work environment for our employees.
Job Description:
The primary purpose of your job position is to obtain required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by your supervisor. As the Admissions Director, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Job Functions:
Receive and follow work schedule/instructions from the Administrator and as outlined in our established policies and procedures. Assist in interviewing residents/guardians and obtaining required information and signatures. Assist in the orientation program for residents/personnel in accordance with our established policies and procedures. Admit and prepare identification records for residents in accordance with established policies and procedures. Maintain an accurate record of available beds. Admit, transfer, and discharge residents in accordance with established policies and procedures. Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Obtain the resident/guardian's signature on all required permits, releases, authorizations, etc. Maintain a current listing of all residents, their level of care, and assigned room numbers. Provide copies of such listing to nursing service, administrative personnel, government agencies and personnel, etc., as necessary. Attach preadmission documentation to admission papers as appropriate. Perform secretarial duties as necessary. Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc. Assist in developing procedures to ensure records are properly completed before filing. Collect, assemble, and check admission papers. Forward to appropriate department. Obtain the resident's assigned room number. Place on all necessary admission papers. Forward completed medical records to the Medical Records Department as appropriate. Maintain a record of authorized information taken from records i.e., type information, name of recipient, date, department, etc. Abstract information from records as authorized/required for insurance companies, Medicare, etc. Notify nursing service when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room. Maintain various registries as directed including register for admission and discharge of residents. Explain to the resident, and/or guardian, room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc., as appropriate. Establish and maintain resident master card file. Notify nursing service and call for assistance, as necessary, if resident is disturbed/violent on admission or if resident shows symptoms of infectious/communicable disease. Refer admission problems to proper authority, i.e., office supervisor, credit manager, nursing service, etc. Maintain a resident waiting list in accordance with established policies and procedures. Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities. Maintain daily and monthly census report as directed. Maintain current records of all residents admitted/discharged by this facility in accordance with established policies and procedures. Perform miscellaneous duties and assist business office personnel as required/directed. Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the Admissions/Marketing Director. Other related duties and responsibilities that may become necessary to assure that the needs of the facility are met. Specific Requirements Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors, and the general public. Must be calm and level-headed in emergencies. Must be well groomed and possess ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, et. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices. Be able to follow written and oral instructions. Be knowledgeable in the use of micro-computers, data input and output, etc. Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning. Must not pose a direct threat to the health or safety of other individuals in the workplace. Apply for more information!
SOMERSET 151 CLAYDELLE AVE EL CAJON, CA 92020
All your information will be kept confidential according to EEO guidelines.
Job Type:
Full-time Pay:
$21.50 - $26.00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance
