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Sierra View Medical Eye, Inc.
Appointment Scheduler/Phone Operator
Career Insights for Registrar / Patient Service Representative
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Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Company Overview Sierra View Medical Eye, Inc. is a dedicated ophthalmology practice committed to providing exceptional eye care services. Our team focuses on patient-centered care, ensuring that each individual receives the attention and treatment they deserve. Summary We are seeking an Appointment Coordinator to join our team at Sierra View Medical Eye, Inc. In this role, you will be essential in managing patient appointments, ensuring smooth scheduling processes, and maintaining accurate medical records. Your contributions will directly enhance our operational efficiency and patient satisfaction. Responsibilities Manage and coordinate patient appointments efficiently using medical scheduling software. Maintain accurate medical records and ensure compliance with healthcare regulations. Communicate effectively with patients regarding their appointments and any necessary information. Assist in the collection of medical information and insurance details as needed. Utilize phone systems to handle incoming calls and inquiries professionally. Collaborate with clinical staff to optimize scheduling and patient flow. Requirements Proven experience in medical scheduling or a similar administrative role within a healthcare setting. Strong understanding of medical records management and ICD-9 coding is preferred. Excellent communication skills, both verbal and written. Bilingual candidates are encouraged to apply for enhanced patient communication. Ability to work effectively in a fast-paced clinic environment. If you are passionate about enhancing patient experiences through effective coordination, we invite you to apply for the Scheduler/Receptionist position at Sierra View Medical Eye, Inc. Join us in making a difference in eye care!