A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Part‑Time Marketer / Treatment Coordinator (Chinese‑Speaking) Sunny Kids Dental - 3.0 La Puente, CA Job Details Part-time $18 - $20 an hour 4 hours ago Benefits On-the-job training Flexible schedule Qualifications Mandarin Computer operation Interpersonal skills Computer literacy Spreadsheets English Organizational skills Computer skills Productivity software Medical terminology Marketing Full Job Description Overview We are kid-focused general dental office. We are seeking a dynamic and enthusiastic Part‑Time Marketer / Treatment Coordinator (Chinese‑Speaking) to join our vibrant healthcare team. This hybrid role combines community outreach/marketing with in‑clinic patient coordination on 1-2 days each week
WEDNESDAYS AND SATURDAYS
(including Saturdays). This role offers a unique opportunity to connect with diverse patients, promote our services, and coordinate treatment plans with a focus on excellent patient care and community engagement. As a key member of our team, you will leverage your language skills and healthcare knowledge to create a welcoming environment and ensure seamless communication between patients and providers. This position is perfect for motivated individuals eager to make a positive impact while working in a supportive, fast-paced setting. Duties Proactively recruit and engage Chinese‑speaking patients via phone, messaging apps, community outreach, and referrals Act as the primary point of contact for Chinese-speaking patients, providing friendly and professional assistance throughout their treatment journey Provide clear explanation of treatments, pricing, and follow‑up steps in Chinese and English as needed Coordinate appointments, follow-ups, and treatment schedules efficiently to optimize patient flow Assist with medical administrative support, including patient intake, documentation, and insurance verification Maintain accurate records of patient interactions, treatment plans, and communication logs Support the dental or medical team by managing office operations and ensuring compliance with healthcare protocols Track leads and conversions; report weekly results and participate in strategy discussions Qualifications Required Fluent in both Chinese (Mandarin or Cantonese) and English, with excellent verbal and written communication skills Strong organizational skills with the ability to multitask in a busy office environment Reliable, punctual, diligent, consistent, and energetic with a strong goal orientation Comfortable working independently and meeting performance targets Basic computer skills (scheduling software, email, messaging apps, spreadsheets) Qualifications preferred Prior experience in a medical or dental office setting is highly preferred but not required Knowledge of medical terminology and healthcare procedures to accurately assist patients and staff Experience supporting medical administrative tasks such as scheduling, insurance processing, or patient record management Familiarity with medical office software or electronic health records (EHR) systems is advantageous Previous dental office experience is a plus but not required Compensation & Perks hourly rate + performance/incentive pay for marketing Flexible part‑time schedule (1-2 days/week, must include Saturday) On‑the‑job training and supportive team environment Opportunity for more hours or even full time position depends on performance. Join us to be part of an energetic team dedicated to delivering exceptional care while fostering community connections. We value your expertise and enthusiasm as we work together to improve lives through compassionate healthcare support!
