Patient Service Representative - Ambulatory Float Team (South Bay/Orange County) University of California - Los Angeles Health $31.88-45.66 Hourly medical insurance United States, California, Torrance Sep 16, 2026 Description About the Role Ready for a role that offers variety, growth, and the opportunity to make an impact every day? Join UCLA Health's Ambulatory Float Team and support patients across 25+ specialties, including Primary Care, Pediatrics, specialty, and surgical practices. As a Team Assistant, you'll gain exposure to diverse clinical settings while helping deliver an exceptional patient experience across UCLA Health's ambulatory network. We're looking for a flexible, energetic professional who thrives in a fast-paced environment. You'll support patient flow from registration through discharge, collaborate with clinic teams to ensure smooth operations and outstanding service, process prior authorizations and referrals, complete surgery scheduling tasks, assist in managing physicians' clinic appointments and surgery schedules, and gather necessary information for successful patient consultations. You'll also provide coverage across multiple practices based on staffing needs. If you're adaptable, dependable, patient-focused, and excited to learn and grow across different specialties and locations, we'd love to hear from you. Travel Requirements Travel to all UCLA Health Ambulatory Community Clinics throughout Southern California is required, and you must be physically present at assigned worksites. Assignment locations are based on operational needs and are subject to change. Although travel to all UCLA Health community practices is required, current staffing needs are primarily located in theSouth Bay/Orange County region, including: Manhattan Beach

Orange

Laguna Beach

Palos Verdes

Redondo Beach

Torrance

El Segundo

Long Beach

Huntington Beach

Irvine

port

Downey

Fountain Valley

Compton Salary Range:

$31.88 Hourly - $31.88

Hourly Qualifications Required:

Ability to travel to various UCLA Health locations and being physically present at the job site

Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.

Familiarity and knowledge of authorization process and managed care programs

Knowledge of medical terminology

Skill in setting priorities which accurately reflect the relative importance of job responsibilities

Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.

Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Ability to creatively integrate competing demands into a productive working environment.

Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.

Preferred:

Knowledge of major medical insurance plans and types of coverage provided.

Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.