Patient Registration High Desert Psychological Services - 3.7 Victorville, CA Job Details Full-time $20 - $22 an hour 16 hours ago Benefits Health insurance Paid time off Qualifications Hospitality Spanish Customer communication Health insurance co-pays Electronic health records (EHR) management Customer service Medical office experience Administrative experience High school diploma or GED Medical administrative support Patient interaction Clerical experience Full Job Description The Patient Registration Coordinator (PRC) is the first point of contact for patients visiting the office. This role provides administrative support, greets patients warmly, assists with check-ins and payments, and ensures the front office runs smoothly and efficiently. Essential Duties and Responsibilities

• Greet and assist patients in a professional and compassionate manner.
• Perform patient check-ins and verify insurance and demographic information.
• Collect copays as appropriate and issue receipts.
• Maintain the front desk area and ensure confidentiality of all patient interactions.
• Manage faxes, mail, and other documentation as outlined in the Front Desk SOP .
• Communicate scheduling or record issues promptly to office managers or the call center.
• Handle phone calls and appointment confirmations as needed.
• Ensure patient paperwork and ROI forms are completed accurately.
• Support administrative needs of clinicians and office managers. Minimum Qualifications
• High school diploma or equivalent.
• Minimum one year of experience in a medical or behavioral health front office preferred.
• Strong interpersonal and customer service skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with EHR systems, copay collection, and office equipment.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Required) Medical office experience: 2 years (Required)

Hospitality:

1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person