A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Valley View's Valley Ortho clinic looking for a Patient Service Specialist II to join our team! This is a full-time, day shift position! Responsibilities include Provides patients and physicians with professional and friendly reception duties. Organizes patient flow, keeping physicians and patients on schedule. Maintains patient files and accounts in a professionally accurate manner. Screens office manager, physician and nurse calls, handling appropriately. Crosstrain in
PCT/CNA/MA
role. Performs all clinical duties per licensed health care provider or delegation of a registered nurse, designated specifically by the clinic. Provides assistance to licensed health care providers and nursing staff for general patient assessments, rooming patients, procedures, treatments, filing/retrieving medical records, and general office clerical duties. Performs patient care tasks following clinic standards of care as defined in policies and procedures.
QUALIFICATIONS
High School graduate or equivalent. Current BLS Certification through the American Heart Association preferred or obtained within 3 months of hire. Required to successfully completion of Assessment-Based Recognition (ABR) program in order entry for electronic health records (EHR's), within 30 days of hire or a current CO CNA License or current RMA/CMA Certification.
Skills:
Clerical:
typing filing, scheduling, computer, phone and people skills Excellent customer service skills; strong computer skills Phlebotomy experience preferred. Laboratory and/or X-ray experience preferred.
Experience:
Two years in a reception or clerical field. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas High School graduate or equivalent. Current BLS Certification through the American Heart Association preferred or obtained within 3 months of hire. Required to successfully completion of Assessment-Based Recognition (ABR) program in order entry for electronic health records (EHR's), within 30 days of hire or a current CO CNA License or current RMA/CMA Certification.
Skills:
Clerical:
typing filing, scheduling, computer, phone and people skills Excellent customer service skills; strong computer skills Phlebotomy experience preferred. Laboratory and/or X-ray experience preferred.
Experience:
Two years in a reception or clerical field. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas SALARY Entry salary dependent upon education, skill set, and experience.
Wage range:
$20.00- $28.87/hour
BENEFITS
Medical, Dental and Vision coverage including coverage for eligible dependents Employer paid basic life coverage with buy-up coverage options Flexible Spending Account (FSA) for health care and dependent care.
Time away from work:
paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence. Tuition Assistance Available Retirement Plan 401(a) Retirement Plan 403(b) plans with employer matching contributions. Employee Assistance Program Employee discount on Valley View Medical Services Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s) Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
Loan Repayment:
Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
APPLICATION SUBMISSION END DATE
This position will be open for a minimum of three days and until a top applicant is identified. About us Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado, comprised of a 78-bed hospital and 17 physician clinics from Glenwood Springs to Aspen and Eagle to Grand Junction. People Care. That's Valley View Providing a broad spectrum of health services including cutting-edge orthopedic and neurosurgical care, comprehensive cancer care, interventional cardiology, and more, Valley View is redefining community healthcare through its patients-first approach. Guided by a mission to care for you and your family, one patient at a time, Valley View caregivers' partner with patients and families, making decisions collaboratively to do what's best for the patient. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
