Join the Spine Center as a Patient Service Specialist and become an important part of a team helping patients navigate their spine care. This position is ideal for someone who enjoys working with people, staying organized, and coordinating care in a busy specialty clinic. Our Spine Clinic cares for patients with a variety of spinal conditions, including back and neck pain, disc disorders, nerve-related conditions, and patients who may require surgical evaluation or ongoing treatment.

•$1,000 sign on bonus for a six-month, full-time commitment!

•This is a full-time, day shift position! What You'll Do As a Patient Service Specialist, you will help create a positive experience from the patient's first phone call through their clinic visit. Welcome, check in, and assist patients with professional and compassionate service. Schedule new and established patient appointments with the appropriate provider. Process incoming referrals and ensure required records, imaging, and documentation are available. Coordinate with providers, clinical staff, referring offices, imaging departments, and other healthcare teams. Answer incoming calls and help patients navigate appointments, referrals, and general clinic questions. Maintain accurate patient demographics, insurance information, consents, and medical records. Collect patient payments and assist with basic billing and insurance questions. Manage appointment requests, work queues, patient messages, and other administrative tasks within the electronic health record. Help keep patient flow organized and providers' schedules running efficiently.

QUALIFICATIONS

High school diploma or equivalent

Clerical:

typing, filing, scheduling, computer, phone Exceptional customer service skills required Ability to multi-task in a fast-paced environment Bilingual (English/Spanish) preferred Receptionist/clerical experience required Patient care background preferred Experience in a clinical setting highly preferred.

SALARY RANGE

‎$19.00- $27.75/hour Entry salary dependent upon education, skill set, and experience.

BENEFITS

Medical, Dental and Vision coverage including coverage for eligible dependents Employer paid basic life coverage with buy-up coverage options Flexible Spending Account (FSA) for health care and dependent care.

Time away from work:

paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence. Tuition Assistance Available Retirement Plan 401(a) Retirement Plan 403(b) plans with employer matching contributions. Employee Assistance Program Employee discount on Valley View Medical Services Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s) Free Use of Sunlight and Aspen SkiCo day passes, based on availability.

APPLICATION SUBMISSION END DATE

This position will be open for a minimum of three days and until a top applicant is identified. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.