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Patient Access Representative
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Colorado data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,730 / year median in Colorado
+7% projected growth
Job Description
Patient Access Representative St Anthony North Hospital - 3.6 Westminster, CO Job Details Full-time $18.00 - $28.60 an hour 15 hours ago Qualifications High school diploma or GED Full Job Description Job Summary and Responsibilities As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service. Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates. To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey. Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards. Collects patient portion from patients prior to or at time of service (following MSE). Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable. Maintains an accuracy rate within the departmental guidelines. Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality. Job Requirements Required High School Diploma/G.E.D. Preferred Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills Where You'll Work For more than 50 years, St. Anthony North Hospital has delivered optimal health care to the communities of Westminster, Erie, Brighton, Broomfield, Northglenn and Thornton. Highlights of our campus include 60,000 square feet of integrated primary and specialty care physician clinics, ambulatory surgery center, birthing center with private birthing suites, Level III Trauma Center with 24/7 emergency services, over 150 inpatient beds and an outpatient diagnostics center with lab and imaging services. In 2023, we received our prestigious Magnet® designation! We are so proud of our nursing staff for this achievement, which is awarded to less than 6 percent of hospitals in the United States. Built on the pillars of convenience, wellness and person-centered care, we offer inpatient and outpatient care at one site, with an emphasis on preventive health, wellness and health education. Pay Range $18.00 - $28.60 /hour