A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Free uniforms Paid time off Training & development Vision insurance 401(k) matching Dental insurance Health insurance Pediatric Front Desk Specialist (Full-Time) Summer Pediatrics - Stamford, CT Full-Time | Monday-Friday | Join Our Team! At Summer Pediatrics , we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team. If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you! About Summer Pediatrics Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family. Our front desk team is the heart of our practice. We are looking for someone who shares our values of: ❤️ Compassion Empathy Excellence Accessibility What You'll Do As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.
Your responsibilities include:
Welcome patients and families with warmth and professionalism Answer a high-volume, multi-line phone system and assist callers courteously Schedule, confirm, and reschedule appointments Verify insurance eligibility and collect accurate demographic information Register new patients and update electronic medical records (eCW experience is a plus) Collect copays and balances while explaining office policies Process referrals, forms, and incoming documents Communicate effectively with providers and clinical staff to ensure smooth patient flow Assist families with the patient portal and registration forms Keep the reception area organized, welcoming, and child-friendly Perform additional administrative tasks to support daily office operations We're Looking For Someone Who Has exceptional customer service skills Enjoys working with children and families Stays calm and organized in a busy environment Can multitask while maintaining accuracy and attention to detail Is dependable, positive, and a team player Communicates professionally in person and over the phone Takes initiative and enjoys solving problems Qualifications Pediatric office experience is a plus Spanish-speaking preferred Experience with electronic medical records (eCW preferred) Comfortable using Microsoft Office and basic computer applications Excellent verbal and written communication skills High school diploma or equivalent required Why Join Summer Pediatrics? At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued. Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience. If you're passionate about delivering outstanding customer service and want to build a rewarding career in pediatrics, we'd love to hear from you! Apply today and become part of the Summer Pediatrics family.
