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HCA Florida Lehigh Hospital
Nursing Director of Inpatient Services
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Introduction Managers thrive with us! HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Nursing Director of Inpatient Services for our HCA Florida Lehigh Hospital team where excellence creates excellence. Benefits HCA Florida Lehigh Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note:
Eligibility for benefits may vary by location. HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director of Critical Care role today! Job Summary and Qualifications We are seeking a Nursing Director. You will provide leadership and direct functions of assigned patient care area on a 24-hour basis. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. Take the next step in your career. What you will do in this role:- Directs development of specific short and long-range programs and project plans to obtain the facility objectives.
- Responsible for the planning and coordination of the Critical Care department's daily activities, the operational efficiency and effectiveness as well as major impact on all other hospital areas.
- Effectively interviews and selects a qualified number of personnel as required to meet department objectives. Ensures hiring practices conform to appropriate Affirmative Action/EEO practices and regulations.
- Provides direction to the staff and supervisors of the Critical Care Services. Reviews performance of the department staff and approves staff evaluations. Responsible for appropriate disciplinary action of staff members as needed.
- Oversees the prioritization of projects and directs resources to ensure the attainment of facility goals.
- Responsible for ensuring the department meets and adheres to all applicable federal, state, JCAHO, and local regulatory agency requirements and for ensuring the department and facilities success in any regulatory survey.
- Participates on various committees and other task forces as may be established by management to plan, organize and drive the facility.
- Directs and/or participates in regular discussions and reviews on a variety of diverse/complex issues including financial and administrative matters, which have hospital-wide impact.
- Responsible for making decisions required to maintain acceptable operations based on strategic goals and policies. Displays ingenuity and foresight in determining the most appropriate solution in the absence of established guidelines.
- Confers with other department directors when necessary to resolve procedural difficulties, clarifying department responsibilities, objectives and resolving identified problems.
- Directs, reviews and analyzes progress and performance of contract services personnel. Makes recommendation on contract initiation, renewals and termination.
- Responsible for special projects as assigned by the Administrative Management Team. Meets all objectives as set forth in individual evaluation and displays a good work attitude towards job responsibilities.
- Adheres to hospital/departmental attendance policy, work hours and maintenance of personal appearance as stated in facility What qualifications you will need:
- Nursing Diploma or ASN required; BSN preferred
- Current Florida RN license required
- BLS required
- Previous experience in an acute care setting strongly preferred
- Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions, Project planning and Management skills.