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Family & Internal Medicine Assoc

Receptionist - Primary Care Medical Office

Career Insights for Registrar / Patient Service Representative

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Based on Florida data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Benefits:
401(k) 401(k) matching Competitive salary Flexible schedule Paid time off Training & development
Job Summary:
Answers inquiries and provides information to patients.
General Accountabilities:
Greets patients and obtains name and other pertinent information and enters it into EMR. Verifies insurance information. Schedules patient's appointments. Notifying appropriate individuals of patient's arrival. Answers and routes calls, as necessary, to appropriate individuals. Accurately takes and delivers messages. Maintains log of all calls requiring further action. Accepts and signs for packages and notifies addressee of package arrival. Performs a variety of routine clerical tasks. Maintains clean and orderly reception area. The company reserves the right to add or change duties at any time.
Job Qualifications Education:
High school diploma or equivalent
Experience:
At least one to two years of previous medical office related experience Skills Excellent verbal and written communication Service orientation Critical thinking Active listening