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Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Encompass Health in Birmingham, AL is seeking a licensed clinical rehabilitation professional dedicated to exceptional patient care. In this role, you deliver hands-on therapy and coordinate individualized treatment plans for patients recovering from major illness or injury. Working within an interdisciplinary team, you collaborate with physicians, nurses, and therapists to track progress, educate patients and families, and support safe transitions home. You'll practice in a clinically advanced, patient-centered environment with strong mentorship, specialty training, and clear pathways for leadership and career growth. Responsibilities Deliver direct, evidence-based rehabilitation care to an assigned caseload of patients. Complete comprehensive assessments and develop individualized treatment plans. Collaborate with an interdisciplinary team to coordinate and adjust care plans. Document assessments, treatments, and progress accurately in the EMR. Educate patients and families on recovery, safety, and home care strategies. Monitor clinical outcomes and participate in quality improvement initiatives. Support safe discharge planning and transitions across care settings. Participate in ongoing professional development, training, and specialty education. Required Skills Patient assessment Care planning Interdisciplinary care coordination Inpatient rehabilitation protocols Clinical documentation (EMR) Therapeutic interventions Patient and family education Discharge and transition planning Outcome measurement and reporting Regulatory and safety compliance