Overview Growing medical practice in West Palm Beachis seeking a friendly, bi-lingual receptionist to work with our front desk staff. You will be answering phones, welcoming our patients, providing patient intake forms, entering patient information into our system and checking patient insurance eligibility. Duties Answer phones and greet patients, visitors, and staff warmly, providing excellent customer service through phone etiquette and in-person interactions Schedule appointments using EMR (Electronic Medical Records) eClinicalWorks Verify insurance coverage, perform insurance verification, and process medical collections accurately. Manage patient check-in and check-out procedures while maintaining precise medical records and documentation review Handle multi-line phone systems efficiently, directing calls appropriately and managing appointment reminders. Requirements Proven experience in a medical office setting or healthcare environment with clinic preferred Strong knowledge or ability to learn EMR/EHR system Familiarity with HIPAA regulations to ensure patient confidentiality and data security Exceptional patient service skills combined with professional phone etiquette and clear communication abilities Bilingual capabilities, Spanish and English are required to serve our diverse patient populations effectively Experience with insurance verification processes and healthcare administrative procedures highly desirable Strong organizational skills with the ability to multitask efficiently in a fast-paced environment This role offers an exciting opportunity to be part of a growing dedicated healthcare team committed to delivering outstanding patient care while supporting the operational excellence of the clinic. If you're passionate about providing compassionate service and possess strong administrative expertise in a medical setting, we invite you to apply!

Pay:

$18.00 - $20.00 per hour

Work Location:

In person