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Westlake Eye Care

Patient Care Coordinator / Receptionist

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Florida data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Patient Care Coordinator / Receptionist•Join Our Growing Team! Are you passionate about creating meaningful connections and delivering exceptional patient experiences? At Westlake Eye Care, we're not just about eye exams•we're about building a team where every member and every patient feels like family. We're currently looking for a full-time Patient Care Coordinator to be a welcoming face in our office. This role is ideal for someone who thrives in a team environment, is good at multitasking, has strong communication skills, and enjoys helping others in a meaningful way. You'll be joining a front desk team of two Patient Care Coordinators, one who was recently promoted internally and is now training to become an Eyewear Consultant•a great example of the growth opportunities available within our practice! Why Join Us? Work alongside a small, supportive, and motivated team, including Dr. Tuyet-Suong Pham, a highly regarded optometrist in the area. Serve a diverse patient base, from young children to older adults, in a modern and welcoming environment. Grow your careerwith internal opportunities and cross-training in other roles. Enjoy a positive workplace culture whereevery team member and every patient is treated like family.
What You'll Be Doing:
Greeting patients with warmth and professionalism Answering phones and scheduling appointments Verifying insurance coverage and assisting with claims Maintaining a clean and organized front desk and office environment Supporting daily office operations and inventory tasks Collaborating with your fellow Patient Care Coordinator and the rest of the team to ensure an exceptional patient experience You'll Be a
Great Fit If You:
Are friendly, reliable, and love making people feel welcome Have excellent communication and multitasking skills Are patient-focused and service-driven Enjoy working in a dynamic, high-tech environment Are adaptable and open to learning new skills as the practice continues to grow
Position Type:
Full-Time Compensation:
$14•17 per hour, based on experience and skill level If you're ready to join a team that values both professional growth and personal connection, we'd love to hear from you!
Work Schedule:
This is a part-time position with a fairly consistent weekly schedule (subject to change with advanced notice):
Monday:
8:00 AM•5:00
PM Wednesday:
9:00 AM•6:00
PM Friday:
OFF Saturday:
9:30 AM•3:30
PM Sunday:
OFF Serious applicants are encouraged to apply through Indeed.
Pay:
$14.00•$17.00 per hour
Benefits:
Employee discount On-the-job training Opportunities for advancement Professional development assistance
Education:
High school or equivalent (Required) Ability to
Commute:
Westlake, FL 33470 (Required)
Work Location:
In person