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FM
Florida Medical Clinic
Referral Specialist - Internal Medicine
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Job Description
Position Summary Florida Medical Clinic Orlando Health Job Title:
Referral Specialist Full Time:
Monday- Friday 8:00 AM to 5:00
PM Department:
Internal Medicine Location:
Zephyrhills, FL Position Summary:
The initial contact of each new patient. Why is Orlando Health your best place to work? ✅ Education & Career Growth- Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness
- Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement
- Up to 5% employer match on retirement contributions.✅ Work-Life Balance
- Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support
- Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Essential Functions
- Completes registration and obtains insurance authorization for new patients, diagnostic testing and forhospital admissions.
- Ensures financial information and insurance has been verified.
- Updates patient insurance information in billing systems as needed.
- Initiates the referral and authorization process for all services and visits.
- Works closely with nursing and medical staff to facilitate optimal patient care.
- Communicates with the scheduling department to verify each patient's insurance requirements have beensatisfied for upcoming appointments.
- Coordinates with other departments as needed to facilitate patient's visit.
- Provides patient with referral information for other physicians and facilities.
- Communicates effectively with all internal and external customers
- PCP, Patient, clinical departments, etc.in order to obtain the required authorization needed for each service.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLAand other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures. Other Related Functions
- Assumes responsibility for professional development and education. Education/Training
- High school graduate or equivalent education. Licensure/Certification
- None. Experience
- One (1) year of retail, customer service or health care.