Patient Services Specialist - (Healthcare) Coneybeare - 4.4 Atlanta, GA Job Details Full-time $20 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Paid sick time Qualifications Freight documentation management Phone communication Client services experience within healthcare industry Order shipping Medical scheduling Bachelor's degree Problem-solving CRM system proficiency Transportation documentation for distribution operations Shipping documentation Full Job Description Patient Services Representative - $20/hr (On-Site) Full-Time | Healthcare Customer Service | Permanent Opportunity + Benefits We're hiring a Patient Services Representative WITH experience with

SHIPPING DEVICES

to support patients with all Orders for a leading medical device company.

Schedule:

Mon. - Fri. 830am - 5:00pm

EST Essential Functions:

Successfully enter/process new patient information in our internal system and in Salesforce. Initializes devices through internal system per patient. Add and update any additional paperwork for each device per customer. Accurately create shipping labels. Upload reports to the system. Track and maintain deliveries to and from patient. Answer general phone or email inquiries from sleep clinics. Occasionally assist in scheduling and tracking patients and devices. Identify issues that would cause delays in material delivery, communicate internally and with customers to resolve such issues and satisfy customer's delivery requirements. Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of your job. Required/Preferred Education and Experience Bachelor's Degree preferred

Knowledge, Skills and Abilities:

Basic knowledge of Microsoft Office Suite and Salesforce. Must be able to communicate effectively & maintain professional conduct at all times; excellent written & verbal communication skills. Organized, self-starter with the ability to handle numerous projects and prioritize workload with minimal supervision. Support a large volume of accounts and detailed oriented. Accurate data entry. Physical Demands Employee is continuously required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear (up to 98% of an average 8-hour day). The employee must occasionally lift or move up to 20 pounds (up to approximately 5% of an average 8-hour day). This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This job must use ergonomic tools and correct posture along with correct procedures for lifting, bending, squatting, carrying, pulling and reaching. Digital dexterity and hand/eye coordination in operation of office equipment. Ability to speak to and hear customers and/or other employees via phone or in person is required. Body motor skills enough to enable incumbent to move from one office location to another. Start a meaningful role supporting healthcare patients. Apply now! Workforce Solutions is committed to full compliance with all Equal Employment Opportunity (EEO) and affirmative action laws and regulations. We maintain a workplace free from discrimination and make employment decisions without regard to age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity or expression, disability, veteran status, or any other status protected by applicable law.

INDAH Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance Application Question(s): Do you have experience in the Medical field? Experience in Shipping such as Identifying issues that would cause delays in material delivery, communicate internally and with customers to resolve such issues? Do you have experience in Shipping devices/products?

REQUIRED

Experience:

Shipping documentation: 2 years (Required)

Work Location:

In person