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Tanner Health System

Patient Access Representative - Registration (Days) (Part-Time)

Career Insights for Registrar / Patient Service Representative

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Based on Georgia data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,072 / year median in Georgia

+7% projected growth

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Job Description

Bremen, GA Administrative or Clerical 26-893 Job Description Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.
Education:
High School Diploma or GED Qualifications Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers. Ability to make independent decisions, display emotional maturity, and use sound judgment. One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience. Ability to interact and work well as a part of a team oriented environment. Ability to comprehend and apply a large variety of operating procedures. Ability to organize for maximum time utilization, productivity, and smooth patient flow. Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions. Proficient use of computer equipment. Ability to read and write legibly with spelling accuracy. Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands. Some college coursework preferred