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NG
New GI P.C./Digestive Health Center
Front Desk Representative
Job Description
Description:
Are you someone who genuinely enjoys helping people and thrives in a busy, fast paced environment. Our gastroenterology clinic is looking for someone who is welcoming, professional, dependable and committed to providing great customer service at every patient visit. We offer an excellent benefit package, competitive compensation, a stable work environment and a Monday thru Friday schedule. If you are dependable, organized, positive and believe that exceptional customer service is an essential part of healthcare, we'd love to hear from you.Requirements:
Greet patients warmly and professionally Check in patients accurately and efficiently Verify and update patient demographic and insurance information Collect copayments and patient balances Assist patients with questions and help direct them to the appropriate resources Communicate effectively with providers, clinical staff and other departments Maintain patient confidentiality and follow HIPAA requirements Manage multiple priorities while maintaining accuracy and a positive attitude Help to keep patient flow moving smoothly in a busy specialty practiceCareer Insights for Registrar / Patient Service Representative
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Scorecard
Based on Iowa data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,756 / year median in Iowa
+5% projected growth