A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Full-time; 8:30am- PM; No weekends Benefits Eligible The Patient Admissions Technician is responsible for managing patient registration, coordinating consultations and diagnostic procedures, and ensuring accurate documentation of demographic, medical, and insurance information. The role collects patient liability, handles authorizations in hospital system and refers patients for financial counseling. The role supports administrative tasks and participates in ongoing training to uphold high standards of care Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Assists in managing the patient from admission through transfer to inpatient units, working closely with clinical teams to achieve efficient allocation of resources and capacity. Coordinates with various departments to book, confirm, schedule, and reschedule consultations, diagnostic tests, and procedures. Manages scheduled and unscheduled patient registrations, ensuring timely processing, obtaining signatures, scanning documents, and completing physician orders accurately Welcomes patients and visitors in a professional and courteous manner upon arrival and directs them to the relevant desk. Ensures the collection and documentation of all necessary demographic, medical, and insurance information to facilitate patient processing. Handles authorization processes by accurately inputting required information into the EPIC system to ensure smooth and timely claim submission. Identifies patients who may require financial counseling assistance and refer them to Patient Financial Counselors for further support. Completes and processes admission forms, ensuring all information is filled and compliant with hospital policies and regulatory standards. Utilizes hospital management software and other digital tools to help with scheduling appointments, updating records, and preparing reports. Executes administrative tasks, such as filing and maintaining documents in accordance with management's directives. Participates in regular training sessions on healthcare regulations and best practices to ensure compliance and consistently deliver high standards of patient care.
Qualifications Education:
High School Diploma or equivalent required.
Experience:
One (1) year of patient care experience in hospital or healthcare setting preferred. License(s)/Certification(s): None.
