Description We are seeking a detail-oriented and customer-focused Patient Registration Specialist to join our healthcare team in Carmel, Indiana on a part-time basis. In this role, you will be responsible for greeting patients, collecting and verifying demographic and insurance information, and ensuring accurate registration in the system. The ideal candidate has strong communication skills, excellent attention to detail, and a commitment to providing outstanding patient service.

Hours:

Monday - Friday 11am -5pm (sometimes 5:30pm)

Key Responsibilities:

+ Greet patients and visitors in a professional and friendly manner

+ Register patients accurately by collecting demographic, insurance, and medical information

+ Verify insurance eligibility and obtain necessary authorizations when needed

+ Update patient records and maintain data accuracy in electronic systems

+ Answer phones and respond to patient inquiries regarding registration and appointments

+ Collect copays and process payments, as applicable

+ Ensure compliance with HIPAA and all patient privacy regulations

+ Coordinate with clinical and administrative staff to support smooth patient flow Requirements

+ High school diploma or equivalent required

+ Previous experience in patient registration, medical front desk, healthcare administration, or a related role preferred

+ Knowledge of medical terminology and insurance verification is a plus

+ Proficiency with electronic medical records (EMR) systems and basic computer applications

+ Strong organizational, multitasking, and customer service skills

+ Ability to work independently and as part of a team

Technology Used:

+ ADP

+ Incident reporting

+ Meditech

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