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Compunnel Inc.

Patient Services Representative

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Job Description

We are seeking a friendly, professional, and customer-focused Hospitality Worker I to support patients and guests in a healthcare environment. The ideal candidate will provide excellent customer service, assist with patient needs, handle reservations, and address guest concerns while maintaining a welcoming and professional atmosphere. Strong English communication skills and the ability to interact effectively with patients are required. Essential Duties and Responsibilities Ensure guest and patient satisfaction by providing friendly, professional, and responsive service. Assist patients and guests with inquiries, requests, and general needs. Book and manage reservations as required by the assigned location. Communicate effectively with patients, guests, and team members in fluent English. Resolve guest concerns and issues promptly or escalate them to the appropriate supervisor or department. Maintain a professional, courteous, and service-oriented approach at all times. Follow client-specific procedures, safety guidelines, and operational requirements. Perform other duties and responsibilities as assigned based on client requirements and business needs. Essential functions and responsibilities may vary by location based on client requirements and business needs. Qualifications and Requirements Fluent English communication skills, both verbal and written. Strong interpersonal and customer service skills. Ability to communicate professionally and effectively with patients and guests. Previous experience in hospitality, healthcare, customer service, or a related field is preferred. Ability to handle guest concerns professionally and escalate issues when necessary. Must be flexible and available to work rotating weekends and holidays. Ability to work in a fast-paced healthcare or hospitality environment. Reliable, punctual, and professional. Work Environment This position may involve working directly with patients, guests, and healthcare staff. Candidates must be comfortable providing assistance, communicating clearly, and maintaining a positive guest experience. Apply Today! If you are a dedicated, professional, and customer-focused individual who enjoys helping others, we encourage you to apply for the Hospitality Worker I - Patient Services position. Join our team and help create a welcoming and positive experience for every patient and guest. TJB01
Pay:
$16.07 - $16.57 per hour
Work Location:
In person