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Adams Health Network

Patient Access Service Associate - Emergency Department

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on Indiana data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,672 / year median in Indiana

+7% projected growth

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Job Description

Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars. Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!
Requirements:
36 hours per week
  • Second Shift Monday
  • Thursday from 2:30 PM
  • 11:00 PM Every Other Friday from 2:30 PM
  • 11:00 PM Prior Registration Experience Preferred Insurance Knowledge Preferred Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.