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IU
Indiana University Health
RCS Associate - Ball Cancer Center
Career Insights for Registrar / Patient Service Representative
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Based on Indiana data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,672 / year median in Indiana
+7% projected growth
Job Description
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share to e-mail Tweet share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin RCS Associate - Ball Cancer Center Job Description Overview Days 8 hr shifts from 8:30a-5p, no weekends. Onsite at Ball Cancer Center, supporting Oncology Clinic, Lab, Port Room, and Cancer Center Infusion. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.Context & Purpose of Role:
Registration and Scheduling Responsibilities of Role:
Registration Scheduling Teamwork Compassion Multi-tasking Build strong relationships withBall Cancer Center Clinic, Outpatient Infusion, and Ball Cancer Center Infusion Other Requirements:
At least one year of experience in hospital or physician Revenue Cycle strongly preferred.- Requires working knowledge of patient registration and financial clearance.
- Requires a high level of interpersonal and problem solving skills.
- Requires effective written and verbal communication skills.
- Requires the ability to work within a team and maintain collaborative relationships.
- Requires the ability to take initiative and meet objectives.