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BH
Bowen Health
Patient Support Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
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Based on Indiana data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,672 / year median in Indiana
+7% projected growth
Job Description
The Patient Support Technician assists in total patient care and guides therapeutic approaches. The Technician is an active team member and participates in appropriate treatment modalities. This position provides for the physical and psychological environment of the Psychiatric Hospital according to the goals and philosophy of its program.
Duties/Responsibilities:
Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodatio n. Observe patient activity and monitoring safety Maintaining a safe and clean care environment for patients Assisting with patient care needs for hygiene, personal care, support, and social and leisure activities Carry out assignments or orders delegated by nursing staff Assist patients with completing consents for care Complete duties for admissions and discharges of patients Facilitate and provide additional staff support in patient group activities Document patient progress on treatment goals in the patient's record in a timely manner Prepare and serve meals and snacks in the kitchen Participate in de-escalation skills and seclusion and restraint interventions when needed to maintain safety for all Complete all trainings and attend all staff meetings as assigned by supervisor.Required Qualifications:
Education:
High School Diploma or GED. Associate's degree in mental health related field preferred.Experience:
Prefer two (2) years in a mental health setting.Certificate or Professional License:
CPI (Crisis Prevention Intervention)- certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment. BLS (Basic Life Support) and First Aid
- certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment. SERV Safe Food Handler Certification
- required prior to working in the kitchen or assisting with serving meals.