Patient Coordinator First Impression Dental - 1.0 Arlington, MA Job Details $25 - $30 an hour 1 day ago Benefits Free parking Paid holidays Health insurance Paid time off 401(k) matching Qualifications Customer communication Full Job Description We are a private dental practice in Arlington looking for an experienced Patient & Insurance Coordinator to join our team. We are a small, established practice with a friendly and professional environment. We see patients Monday through Thursday and do not have evening or weekend hours. The person in this position will be responsible for the day-to-day front office and will work closely with the doctor and the rest of the team.
Compensation:
$25 - $30 hourly
Responsibilities:
Answer phones and respond to patient messages Schedule and confirm appointments Check patients in and out Verify dental insurance eligibility and benefits Review insurance plans and determine patient benefits and estimated out-of-pocket costs Prepare and submit pre-authorizations Follow up on pending pre-authorizations Submit dental insurance claims Review outstanding patient balances and insurance receivables Provide patients with treatment estimates and explain their insurance benefits Collect patient payments and follow up on outstanding balances Maintain accurate patient and insurance information Coordinate treatment plans and appointments with patients Keep the schedule organized Communicate with patients, insurance companies, and the dental team Help with general front-office duties as needed
Qualifications:
What we are looking for Previous dental office experience Good understanding of dental insurance, claims, and EOBs Experience checking insurance eligibility and benefits Experience with dental pre-authorizations Comfortable reviewing treatment estimates and explaining insurance coverage to patients Experience following up on unpaid or denied insurance claims Dentrix experience is preferred Good computer skills Organized and detail-oriented Friendly and professional with patients Reliable and able to work independently Good communication skills Comfortable working in a small office where everyone works together We are looking for someone who wants to become part of the practice and stay long-term. About Company First Impression Dental is a modern, fully digital dental practice located on Massachusetts Avenue in Arlington. We use digital X-rays, CBCT, CEREC, and digital patient records. We are a one-doctor practice and try to maintain a comfortable and organized environment for both our patients and our staff. Schedule and Benefits Monday-Friday No evenings or weekends Competitive pay based on experience Health insurance Paid time off Paid holidays 401(k) with employer match Free parking If you are interested, please send us your resume and a brief introduction.